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Description of our Service
We are a provider of computer training, computer support and system solution development.
Training is usually delivered on the customer’s site, but alternative venues can be arranged at an additional cost.
Fees
Services are charged at a day or half day rate. Consultancy is charged at £500 per day or £300 per half day. Unless otherwise agreed with the client, prices are listed with the course information in IT Training and Business Training.
Fees usually include the cost of all Optimise training material and work disks etc unless otherwise stated.
Additional third party course material requested by client will be charged at cost.
Terms of Payment
Payment is due 14 days from date of invoice unless otherwise agreed in advance.
Cancellations
Cancellation by the client will incur the following penalties:
* Less than 5 working days Full Charge
* Less than 10 working days 50% of Full Charge.
* Less than 15 working days 30% of Full Charge
* More than 15 working days No Charge
Expenses
Accommodation and reasonable subsistence for Optimise Consultancy Ltd personnel will be charged at cost.
Travelling by road for Optimise Consultancy Ltd personnel will be charged on a mileage basis from Optimise Offices to venue and return. Train and air fares where appropriate will be charged at cost.
Privacy Statement
Your right to privacy is important. The information you provide to us will be kept confidential and will be used to support your customer relationship only. It is not our intention to give or sell this information to any outside company for any use.
Limitation of Liability
Every effort has been made to ensure complete and accurate information concerning the materials presented in tutorials. Companies, names and data used in examples are fictitious unless otherwise noted.
In no event shall Optimise Consultancy Ltd be liable for any indirect punitive, special or incidental damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises.
Customers have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the tutorials, website or software supplied by Optimise Consultancy Ltd and will not make a claim against Optimise Consultancy Ltd for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the tutorials.
General
Optimise Consultancy Ltd may make improvements and/or changes in the tutorials, training content or website at any time without notice.
These Terms and Conditions may be changed as required from time to time by Optimise Consultancy Ltd without prior notice by updating this web page.
Bank Details
